Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

Do you offer delivery services in all cities of Pakistan?

Yes, we make deliveries across Pakistan.

Do you have any outlet located in Pakistan?

Yes, we have a showroom situated in Karachi.

Are you an authorized dealer of brands you are offering?

Yes, we are the authorized dealer of brands we are offering to our customers.

Do you accept returns?

For this, read our “Returns & Refund” policy page.

What do I do if I have complain?

eHomes always aim to build long term relationships with our customers and always available to give our best portion of valuable services. If you have any complaints regarding product purchase and service issues, you can get in touch with us via the “Contact us” page.

What is the process to claim warranty?

The product you purchased with an official warranty will be claimed to the brand directly. Read your warranty terms and condition and claim accordingly.

Are you delivering original appliances?

Yes, we have all original and authentic brands’ products.

Do you accept bulk orders?

Yes, we are capable to make deliveries of bulk order.